Datamax-oneil Performance series User Guide User Manual Page 123
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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145 Performance Series User’s Guide
Note: The right side of the plate (left side when looking at the front of the printer) will
slide behind the front printer bezel.
Figure: 6 - 9 View from Top
7. Slide the platen roller towards the front of the printer and rotate clockwise and
remove it from the printer.
Note: The removal of the platen roller is the same operation as the removal of the platen
roller plate.
Note: The tolerances are tight and will require some effort (not force) to remove the
platen roller.
Figure: 6 - 10 Platen Roller Removal
8. Reinstall the platen roller in the reverse order as it was removed.
Note: Ensure the bearings are installed correctly on the ends of the platen roller.
- Copyright Information 3
- Limitation of Liability 3
- Firmware (Software) Agreement 3
- Important Safety Instructions 3
- Table of Contents 5
- 5. Cleaning and Maintenance 6
- 6. Maintenance 6
- 7. Troubleshooting 6
- 8. Terms and Definitions 6
- 9. Appendix A 6
- Agency Compliance 7
- 1 Safety 9
- Warnings and Cautions 9
- General Safety Information 9
- 1 10
- 2Overview 11
- About the Printer 11
- Figure: 2 - 2 Rear View 12
- Figure: 2 - 3 Media Area 13
- Features Descriptions 14
- Print Characteristics 15
- *Media wound out 19
- Unpacking the Printer 24
- Specifications 25
- Minimum System Requirements 26
- 3 Connections and Setup 27
- Connections 27
- Media Loading 27
- Media Hanger Overview 28
- Connections and Setup 29
- 3 30
- Figure: 3 - 8 Media Guides 32
- Media Guides 32
- Figure: 3 - 9 Pinch Roller 33
- Pinch Roller Knob 33
- Pinch Roller 33
- Optional Media Hub Overview 35
- Figure: 3 - 15 Media Guide 37
- Installing Ribbon 40
- Figure: 3 - 19 Install Ribbon 41
- Inside Ink Shown 42
- Using Media and Ribbon IDs 45
- Load a Saved Media File 47
- Optional Rewinder 48
- Top-of-Form Sensor 50
- Figure: 3 - 26 Notch Example 51
- Figure: 3 - 29 None 52
- Removing Ribbon Wrinkle 55
- Figure: 3 - 33 Cam Roller 56
- Installing Cutter and Tray 59
- Cutter Tray 61
- Setting Up the Cutter Tray 62
- Figure: 3 - 44 Length Guide 64
- Upward-Facing Present Sensor 65
- Print Driver Installation 67
- Important Notes: 68
- 4 Menu System 69
- Menu Overview 69
- Layout of the Display 69
- Three Button Panel 70
- Home Screen 70
- Information Button 71
- 1. System Information 72
- 2. Settings Report 72
- 3. Network Report 74
- 4. Extended Status 75
- 5. Serial Report 75
- Feed Button 76
- 1. Basic 77
- Table 1: Paper Sensor Options 80
- 3. Advanced 82
- Table 4: Auto Settings 84
- Selection Values Default 84
- Table 5: Speed Settings 85
- Table 6: Alarm Settings 85
- Adjustments Options Default 85
- Table 7: Cutter Settings 86
- Table 8: GPIO Settings 86
- Table 10: Rewinder Settings 90
- Table 11: Media Settings 90
- Table 13: Wireless Settings 91
- Table 14: Serial Settings 92
- Table 15: Services 93
- Services Default 93
- Table 16: Host Timeout 94
- Table 17: Adjustment Settings 94
- Function Range Default 94
- 4. Tools 95
- Adjustment Settings Ranges 96
- Table 19: Security Settings 97
- Functions Options 97
- Clean Now Select Clean Now 98
- 4 100
- Menu System 101
- 5. Language 108
- Table 21: Test Labels 109
- Table 22: Test Options 110
- Table 23: Test GPIO 110
- Write Mode 111
- Read Mode 111
- Pulse Mode 113
- Cleaning the Paper Low Sensor 116
- Cleaning the Printhead 116
- Cleaning the Cutter 116
- 6 Maintenance 117
- Safety Overview 117
- Tools Needed 117
- Replacing the Printhead 117
- 6 118
- Maintenance 119
- 1. Open the media cover 120
- Figure: 6 - 9 View from Top 123
- 7 Troubleshooting 125
- Warnings 126
- Troubleshooting 126
- Symptom Causes Solutions 127
- Troubleshooting Print Quality 129
- Symptom Possible Solutions 130
- 8 Terms and Definitions 131
- Processing State 131
- Printer State 131
- Media Setup 131
- Advanced 132
- Terms Definitions 133
- Advanced > Media 134
- Advanced > Communications 134
- Advanced > Adjustments 135
- Tools > Calibrate 136
- Tools > Maintenance 136
- Tools > Security 137
- Tools > Date/Time 137
- Test > Diagnostics 137
- 8 138
- 9 Appendix A 139
- Symbol Sets 139
- Table 2: Fonts 140
- Font Escape Sequence 140
- Number Symbol Sets 140
- Barcodes 142
- Barcode 143
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