Datamax-oneil Performance series User Guide User Manual download pdf (Page 122)

6 | Maintenance

Performance Series User’s Guide 144

5. Loosen and remove both (2) hex head screws securing the platen roller plate to the

print mechanism.

Figure: 6 - 7 Platen Roller Plate Fasteners

6. Slide the platen roller plate towards the front of the printer and rotate clockwise

(view from top) and remove from printer.

Figure: 6 - 8 Platen Roller Plate

Platen Roller Plate

Screws

1 2 ... 117 118 119 120 121 122 123 124 125 126 127 ... 142 143

Copyright Information 3
Limitation of Liability 3
Firmware (Software) Agreement 3
Important Safety Instructions 3
Table of Contents 5
5. Cleaning and Maintenance 6
6. Maintenance 6
7. Troubleshooting 6
8. Terms and Definitions 6
9. Appendix A 6
Agency Compliance 7
1 Safety 9
Warnings and Cautions 9
General Safety Information 9
1 10
2Overview 11
About the Printer 11
Figure: 2 - 2 Rear View 12
Figure: 2 - 3 Media Area 13
Features Descriptions 14
Print Characteristics 15
*Media wound out 19
Unpacking the Printer 24
Specifications 25
Minimum System Requirements 26
3 Connections and Setup 27
Connections 27
Media Loading 27
Media Hanger Overview 28
Connections and Setup 29
3 30
Figure: 3 - 8 Media Guides 32
Media Guides 32
Figure: 3 - 9 Pinch Roller 33
Pinch Roller Knob 33
Pinch Roller 33
Optional Media Hub Overview 35
Figure: 3 - 15 Media Guide 37
Installing Ribbon 40
Figure: 3 - 19 Install Ribbon 41
Inside Ink Shown 42
Using Media and Ribbon IDs 45
Load a Saved Media File 47
Optional Rewinder 48
Top-of-Form Sensor 50
Figure: 3 - 26 Notch Example 51
Figure: 3 - 29 None 52
Removing Ribbon Wrinkle 55
Figure: 3 - 33 Cam Roller 56
Installing Cutter and Tray 59
Cutter Tray 61
Setting Up the Cutter Tray 62
Figure: 3 - 44 Length Guide 64
Upward-Facing Present Sensor 65
Print Driver Installation 67
Important Notes: 68
4 Menu System 69
Menu Overview 69
Layout of the Display 69
Three Button Panel 70
Home Screen 70
Information Button 71
1. System Information 72
2. Settings Report 72
3. Network Report 74
4. Extended Status 75
5. Serial Report 75
Feed Button 76
1. Basic 77
Table 1: Paper Sensor Options 80
3. Advanced 82
Table 4: Auto Settings 84
Selection Values Default 84
Table 5: Speed Settings 85
Table 6: Alarm Settings 85
Adjustments Options Default 85
Table 7: Cutter Settings 86
Table 8: GPIO Settings 86
Table 10: Rewinder Settings 90
Table 11: Media Settings 90
Table 13: Wireless Settings 91
Table 14: Serial Settings 92
Table 15: Services 93
Services Default 93
Table 16: Host Timeout 94
Table 17: Adjustment Settings 94
Function Range Default 94
4. Tools 95
Adjustment Settings Ranges 96
Table 19: Security Settings 97
Functions Options 97
Clean Now Select Clean Now 98
4 100
Menu System 101
5. Language 108
Table 21: Test Labels 109
Table 22: Test Options 110
Table 23: Test GPIO 110
Write Mode 111
Read Mode 111
Pulse Mode 113
Cleaning the Paper Low Sensor 116
Cleaning the Printhead 116
Cleaning the Cutter 116
6 Maintenance 117
Safety Overview 117
Tools Needed 117
Replacing the Printhead 117
6 118
Maintenance 119
1. Open the media cover 120
Figure: 6 - 9 View from Top 123
7 Troubleshooting 125
Warnings 126
Troubleshooting 126
Symptom Causes Solutions 127
Troubleshooting Print Quality 129
Symptom Possible Solutions 130
8 Terms and Definitions 131
Processing State 131
Printer State 131
Media Setup 131
Advanced 132
Terms Definitions 133
Advanced > Media 134
Advanced > Communications 134
Advanced > Adjustments 135
Tools > Calibrate 136
Tools > Maintenance 136
Tools > Security 137
Tools > Date/Time 137
Test > Diagnostics 137
8 138
9 Appendix A 139
Symbol Sets 139
Table 2: Fonts 140
Font Escape Sequence 140
Number Symbol Sets 140
Barcodes 142
Barcode 143

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