Operator’s Manual
Chapter 2 - Printer Setup 4 Interface Connection The printer can be connected to the host via the parallel, USB, serial, or optional network interfa
Chapter 2 - Printer Setup 5 SDIO Connections - When installing an SDIO Card, turn OFF the printer then slide the card into the slot. Module “F” will
Chapter 2 - Printer Setup 6 To print directly from stored files at power-up; see Section 4.5, System Settings, User Label Mode. To print a pr
Chapter 2 - Printer Setup 7 Roll Media Media Hanger Guide Media Sensor Media Guide 5. Close the Printhead Assembly and press down
Chapter 2 - Printer Setup 8 222...333 MMMeeedddiiiaaa SSSeeennnsssooorrr AAAdddjjjuuussstttmmmeeennnttt The Media Sensor needs to be positi
Chapter 2 - Printer Setup 9 222...444 LLLoooaaadddiiinnnggg RRRiiibbbbbbooonnn Ribbon is required with thermal transfer media. It is recom
Chapter 2 - Printer Setup 10 Ribbon Routing Diagrams (CSI) ‘Coating Side In’ Ribbon Routing (CSO) ‘Coating Side Out’ Ribbon Routing
Chapter 2 - Printer Setup 11 3. Route the ribbon under the Ribbon Idler and then out the front of the printer approximately 12 inches. Rib
Chapter 2 - Printer Setup 12 5. Route the ribbon up and then around to the Ribbon Take-Up Hub, winding it several times in a clockwise direction t
Chapter 3 - Printer Operation 13 333 PPPrrriiinnnttteeerrr OOOpppeeerrraaatttiiiooonnn 333...111 FFFrrrooonnnttt PPPaaannneeelll (((
Chapter 3 - Printer Operation 14 3.1.2 Buttons PAU SE, FEED, and CANCEL perform different functions based on the operational mode. Ready Mode F
Chapter 3 - Printer Operation 15 333...222 FFFrrrooonnnttt PPPaaannneeelll (((DDDiiisssppplllaaayyy---EEEqqquuuiiippppppeeeddd PPPrrriiinnnt
Chapter 3 - Printer Operation 16 333...333 WWWiiinnndddooowwwsss DDDrrriiivvveeerrr The Windows driver is located on the Accessories CD-Rom in
Chapter 3 - Printer Operation 17 Important Notes: The Windows driver functions the same as any other Windows printer. A built in help file is availa
Chapter 3 - Printer Operation 18 333...444 PPPrrriiinnnttteeerrr CCCooonnnfffiiiggguuurrraaatttiiiooonnn UUUtttiiillliiitttyyy (((DDDMMMXXXC
Chapter 3 - Printer Operation 19 333...555 MMMeeedddiiiaaa CCCaaallliiibbbrrraaatttiiiooonnn 3.5.1 Quick Calibration Quick Calibration shou
Chapter 3 - Printer Operation 20 3.5.3 Standard Calibration The Standard Calibration can be performed using the DMXConfig Utility (see Section 3.4
Chapter 3 - Printer Operation 21 7. The Calibration Wizard will now prompt you to ‘Load Backing’. Peel off a few labels and position the backing
Chapter 3 - Printer Operation 22 333...666 UUUssseeerrr---DDDeeefffiiinnneeeddd LLLaaabbbeeelll The User-Defined Label allows a template to be
Chapter 4 – Menu System 23 444 MMMeeennnuuu SSSyyysssttteeemmm 444...111 MMMeeennnuuu SSSyyysssttteeemmm (((DDDiiisssppplllaaayyy---EEE
Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corpor
Chapter 4 – Menu System 24 444...222 TTThhheee UUUssseeerrr MMMeeennnuuu The User Menu contains basic selections in these menus: Media S
Chapter 4 – Menu System 25 444...444 TTThhheee TTTeeesssttt MMMeeennnuuu The Test Menu contains test and informational label selections:
Chapter 4 – Menu System 26 DISPLAYED ITEM ITEM DESCRIPTION MEDIA TYPE Selects the method used to print labels and should be set according to the
Chapter 4 – Menu System 27 SENSOR CALIBRATION Selects the media sensor calibration method, where: PERFORM CALIBRATION Sets the values via internal
Chapter 4 – Menu System 28 Print Control The Print Control menu contains printing throughput, offset and custom setup functions: Heat Print S
Chapter 4 – Menu System 29 PRESENT DISTANCE Sets the label stop position (0 - 4.00 inches) past the start of print position upon output. When subs
Chapter 4 – Menu System 30 Printer Options The Printer Options menu contains file-handling, module, and optional equipment settings: Modules
Chapter 4 – Menu System 31 FORMAT MODULE * Selects from a list of modules available for formatting by the printer; see Section 5.10, File Handling
Chapter 4 – Menu System 32 HF SETTINGS * Sets HF tag parameters, as follows: TAG TYPE Sets the tag type: ISO 15693 (Is the default setting.) TI
Chapter 4 – Menu System 33 SET DEFAULTS * Depending upon the RFID MODULE, selecting YES will return these settings: If MODE = HF, then: RFID POSIT
Important Safety Instructions This printer has been carefully designed to provide many years of safe, reliable performance. As with all types of elec
Chapter 4 – Menu System 34 System Settings The System Settings menu contains label formatting, operation, and control functions: Menu Mode Co
Chapter 4 – Menu System 35 INTERNAL MODULE D Sets the number of 1KB blocks (100 - 5120) allocated for the internal DRAM ‘D’ module, where: 1024
Chapter 4 – Menu System 36 DOUBLE BYTE SYMBOLS Selects the optional ILPC code page used to print double byte fonts, where: JIS Japanese Industry
Chapter 4 – Menu System 37 SET FACTORY DEFAULTS Returns the printer settings to the factory-programmed values (except CUSTOM ADJUSTMENTS and calibr
Chapter 4 – Menu System 38 UNITS OF MEASURE Sets the measurement standard used, where: IMPERIAL Uses inches. (Default Setting) METRIC Uses milli
Chapter 4 – Menu System 39 COLUMN EMULATION Allows the column dots per inch to be adjusted (153 - 203 dots), so that numbers smaller than the print
Chapter 4 – Menu System 40 FAULT HANDLING Determines the intervention required and the disposition of the label in process when a fault occurs, wh
Chapter 4 – Menu System 41 Communications The Communications menu contains interface and host control functions: Serial Port A Parallel Port
Chapter 4 – Menu System 42 WLAN Controls the communications settings for the network interface, where: MODE Selects between wired and wireless op
Chapter 4 – Menu System 43 HOST SETTINGS Controls the communications with a host device, where: The "ignore host" settings for ESC SE
i CCCooonnnttteeennntttsss 1 Getting Started 1.1 Introduction ...1 1.2 Unpa
Chapter 4 – Menu System 44 STX-V SW SETTINGS Determines the way in which the DPL <STX>V command is handled, where: ENABLED Processes comma
Chapter 4 – Menu System 45 Diagnostics The Diagnostics menu contains testing functions and printhead reporting selections: Hex Dump Mode Opti
Chapter 4 – Menu System 46 SENSOR READINGS Displays the values (0 – 255) from the printer sensors, where: THR TRAN RIBM 24V 103 091 009 171 P
Chapter 5 – Maintenance and Adjustments 47 555 MMMaaaiiinnnttteeennnaaannnccceee aaannnddd AAAdddjjjuuussstttmmmeeennntttsss 555...111 C
Chapter 5 – Maintenance and Adjustments 48 555...222 CCCllleeeaaannniiinnnggg ttthhheee PPPrrriiinnnttthhheeeaaaddd If print quality decli
Chapter 5 – Maintenance and Adjustments 49 Automated Printhead Cleaning (Display-equipped printers, only) 1. Remove media and ribbon. 2. Place a
Chapter 5 – Maintenance and Adjustments 50 Example 1 – Over adjustment: Too much adjustment produces an image that fades across the label. To c
Chapter 5 – Maintenance and Adjustments 51 Locking Screws Adjustment Screws 555...555 PPPrrriiinnnttthhheeeaaaddd PPPrrreeessss
Chapter 5 – Maintenance and Adjustments 52 555...666 PPPrrriiinnnttthhheeeaaaddd RRReeeppplllaaaccceeemmmeeennnttt To replace a damaged print
Chapter 5 – Maintenance and Adjustments 53 555...777 DDDaaarrrkkknnneeessssss AAAdddjjjuuussstttmmmeeennnttt Non-display printers: The
ii 5 Maintenance and Adjustments 5.1 Cleaning Intervals ...47 5.2 Cleaning the Printhea
Chapter 5 – Maintenance and Adjustments 54 555...888 RRReeessseeettttttiiinnnggg ttthhheee PPPrrriiinnnttteeerrr Depending upon the method
Chapter 5 – Maintenance and Adjustments 55 555...999 DDDooowwwnnnllloooaaadddiiinnnggg FFFiiirrrmmmwwwaaarrreee aaannnddd FFFooonnntttsss
Chapter 5 – Maintenance and Adjustments 56 Copying TrueType Fonts (Display-equipped printers with SDIO/USB Host) To copy TrueType fonts (.TTF) to
Chapter 5 – Maintenance and Adjustments 57 File Handling Messages (Continued) Displayed Message Description Possible Solution(s) NO FILES AVAILABL
Chapter 5 – Maintenance and Adjustments 58
Chapter 6 – Troubleshooting 59 666 TTTrrrooouuubbbllleeessshhhooooootttiiinnnggg 666...111 PPPrrrooobbbllleeemmm RRReeesssooollluuutttiiio
Chapter 6 – Troubleshooting 60 If experiencing this problem… Try this solution… Missing information in the printed label: • Check the label format
Chapter 6 – Troubleshooting 61 If experiencing this problem… Try this solution… Nothing is printing (labels advance normally, but no image is print
Chapter 6 – Troubleshooting 62 If experiencing this problem… Try this solution… Poor print quality: • The printhead may need cleaning; see Sectio
Chapter 6 – Troubleshooting 63 666...222 FFFaaauuulllttt aaannnddd WWWaaarrrnnniiinnnggg MMMeeessssssaaagggeeesss (((DDDiiisssppplllaaayyy
Chapter 1 – Getting Started 1 111 GGGeeettttttiiinnnggg SSStttaaarrrttteeeddd 111...111 IIInnntttrrroooddduuuccctttiiiooonnn Congratulati
Chapter 6 – Troubleshooting 64 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) Co
Chapter 6 – Troubleshooting 65 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s)
Chapter 6 – Troubleshooting 66 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The
Chapter 6 – Troubleshooting 67 Warning Messages: Warning Messages are displayed for a period of five seconds. If multiple warnings are detected, th
Chapter 6 – Troubleshooting 68 666...333 HHHeeexxx DDDuuummmppp MMMooodddeee The Hex Dump Mode is a useful tool for diagnosing problems, in
Appendix A – Specifications 69 AAA SSSpppeeeccciiifffiiicccaaatttiiiooonnnsss Mechanical Width 9.8” (24.9 cm) Depth 18.06” (45.9 cm)
Appendix A – Specifications 70 Media/Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.65" (118 mm) Min. Medi
Appendix A – Specifications 71 Approved Media To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of Datam
Appendix A – Specifications 72
Appendix C – Paper Menu Setup 73 BBB GGGPPPIIIOOO PPPooorrrttt The printer can easily be programmed to interface with most applicator devices
Chapter 1 – Getting Started 2
Appendix C – Paper Menu Setup 74 Each GPIO pin function is detailed in the table below: GPIO Port Connections and Functions Pin # Signal Name Sign
Appendix C – Paper Menu Setup 75 CCC PPPaaapppeeerrr MMMeeennnuuu SSSeeetttuuuppp CCC...111 PPPrrriiinnnttteeerrr SSSeeetttuuuppp MM
Appendix C – Paper Menu Setup 76 Printer Setup Menu List The Printer Setup Menu List label, shown below, contains the printer’s current values for
Appendix C – Paper Menu Setup 77 Menu Items and Values The table below details the Printer Setup Menu List items with a brief description of the ite
Appendix C – Paper Menu Setup 78 13) LABEL WIDTH Sets the label width. Possible Values: Range: 75 – 426; default = *426 (Units = .01 inch) 14)
Appendix C – Paper Menu Setup 79 21) HEAT Controls the ‘burn-time’ of the printhead. This is the equivalent of Heat Setting on most label software
Appendix C – Paper Menu Setup 80 Step by Step Modification of the Printer Setup The following is an example of Printer Setup modification. Althoug
Appendix C – Paper Menu Setup 81 6. To confirm that your changes have been made press the FEED + CANCEL buttons simultaneously, this will print the
Appendix C – Paper Menu Setup 82 CCC...222 LLLaaabbbeeelll AAAllliiigggnnnmmmeeennnttt The Label Alignment function is intended for use when
Appendix C – Paper Menu Setup 83 Label Alignment = AUTO In this mode, the printer automatically calculates the ‘ALIGN LENGTH’ thus eliminating the n
Chapter 2 - Printer Setup 3 222 PPPrrriiinnnttteeerrr SSSeeetttuuuppp 222...111 PPPrrriiinnnttteeerrr CCCooonnnnnneeeccctttiiiooonnnsss
Appendix C – Paper Menu Setup 84 Label Alignment Troubleshooting If you experience label alignment problems, the following table offers possible ca
Appendix C – Paper Menu Setup 85 Problem Possible Cause Solution Label Alignment is incorrect. Pressing FEED successively results in a label leng
Appendix C – Paper Menu Setup 86 CCC...333 CCCaaallliiibbbrrraaatttiiiooonnn MMMooodddeee ––– BBBuuuttttttooonnn FFFuuunnnccctttiiiooonnns
Appendix C – Paper Menu Setup 87 Auto Media Sensor Calibration Auto Media Sensor Calibration automatically establishes the optimum sensing values f
Appendix C – Paper Menu Setup 88 Manual Media Sensor Calibration The Manual Media Sensor Calibration procedure should be used in cases where the p
Appendix D – Changing the Language 89 DDD CCChhhaaannngggiiinnnggg ttthhheee LLLaaannnggguuuaaagggeee DDD...111 CCChhhaaannngggiiinnnggg t
Appendix D – Changing the Language 90 B. Click the “Enable Macro” box. The following screen appears: C. Click on Column J and enter the new la
Appendix D – Changing the Language 91 F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b
Appendix D – Changing the Language 92 DDD...222 AAAdddvvvaaannnccceeeddd FFFiiillleee HHHaaannndddllliiinnnggg IIInnnfffooorrrmmmaaatttiiioo
Appendix D – Changing the Language 93 • The screen shot below is an example of Unicode defined languages, Chinese & Russian. Note the only addi
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