Datamax O'Neil RL4 User Manual

User Guide

2 The table below identifies the P/N and printer features of the RL3 and RL4 printers. The model number can be found on the label located on the back

3 111...333 CCCaaarrrrrryyy AAAcccccceeessssssooorrriiieeesss Several accessories are available for the printer to allow for ease of use and po

4 IP54 Soft Case Optional, proper use of this case will allow the printer to be used in harsh, dusty, or rainy environments. This case is certified

5 222 PPPrrriiinnnttteeerrr SSSeeetttuuuppp 222...111 CCChhhaaarrrgggiiinnnggg The battery is charged by an external auto-ranging power su

6 3) Connect the Power Supply to Power Jack of the printer. 4) Connect the AC Power Cord to the Power Supply. 5) Connect the AC Power Cord to a

7 222...222 IIInnnttteeerrrfffaaaccceee CCCooonnnnnneeeccctttiiiooonnnsss The printer can be connected to the host via the USB, serial, optiona

8 222...333 LLLoooaaadddiiinnnggg MMMeeedddiiiaaa (((LLLaaabbbeeelllsss ooorrr PPPaaapppeeerrr))) Load media into the printer as follows

9 3) Orient the Roll of Media (paper or labels) as shown and insert it into the printer.  Roll of Media 4) Allow the Supply Hubs

10 2.3.1 Loading for Presenter Mode  The printer must be configured for use in “Presenter Mode”. See section 3.5 for connecting and configuring t

11 2.3.2 External Media Loading Load media into the printer as follows: 1) Slide the Thumb latch rearward and then lift up on the printer’s Cover.

12 3) Slide and hold open the Supply hubs and install the Media Spacer  Supply Hubs  Media Spacer 4) Insert the Media through the

13 333 PPPrrriiinnnttteeerrr OOOpppeeerrraaatttiiiooonnn 333...111 FFFrrrooonnnttt PPPaaannneeelll The Front Panel is an event-driven i

14 3.1.3 Buttons Ready Mode Button Function Short Press: Wakes the printer from sleep or off mode. Short Press: Puts the printer into sleep mode.

15 333...222 CCCooonnnfffiiiggguuurrraaatttiiiooonnn LLLaaabbbeeelll Initiation of this mode causes the printer to print its Configuration Labe

16 333...333 NNNEEETTTiiirrraaa CCCTTT PPPrrriiinnnttteeerrr CCCooonnnfffiiiggguuurrraaatttiiiooonnn UUUtttiiillliiitttyyy The NETira CT

17 For Wireless LAN Connections: Close the ‘Open a configuration file…’ dialogue box. a) In the toolbar, Click on the ‘ TCP/IP Configuration’ I

18 333...444 MMMeeedddiiiaaa aaannnddd CCCaaallliiibbbrrraaatttiiiooonnn 3.4.1 Selecting Media Type To accommodate a variety of media types

19 Common Settings: Name Value New value 1 Continuous Label Length (1/100 inch) 425 Distance the printer will advance after pressing the FEED b

20 3.4.2 Quick Media Calibration The printer is factory calibrated for operation with most media types (both gap and black mark). Try your media w

21 3.4.3 Manual Media Calibration The Manual Media Calibration is intended for use when Quick Media Calibration printer has failed to detect the sta

Copyright Information This manual and any examples contained herein are provided “as is” and are subject to change without notice. Datamax-O’Neil m

22 7) NETira CT will display a message indicating the process has finished. In case of any error, a FAILED CALIBRATION message will be display

23 Note: A special media with black marks is needed to perform this calibration. See the image to the right. A sample image is included at the end

24 7) NETira CT will display a message indicating the process has finished. In case of any error, a FAILED CALIBRATION message will be displaye

25 333...555 PPPrrreeessseeennnttteeerrr MMMooodddeee To set the printer to work in Presenter Mode, follow the following steps: - Set the “Pr

26 Calibrate the Presenter Sensor:  After calibration is complete the presenter sensor will be disabled. You must re-enable the presenter before u

27 333...666 PPPrrriiinnnttteeerrr IIInnnpppuuuttt MMMooodddeee (((EEEmmmuuulllaaatttiiiooonnn))) The printer supports several printer lang

28 333...777 SSSaaavvviiinnnggg &&& LLLoooaaadddiiinnnggg CCCooonnnfffiiiggguuurrraaatttiiiooonnn FFFiiillleeesss The NETira

29 333...888 PPPrrriiinnnttteeerrr DDDeeemmmooo There are two ways to send demo label formats to the printer, NETira CT and the standalone Prin

30 333...999 FFFiiirrrmmmwwwaaarrreee UUUpppdddaaattteee When program updates and/or new features are added, they can be downloaded to the prin

31 444 MMMaaaiiinnnttteeennnaaannnccceee aaannnddd AAAdddjjjuuussstttmmmeeennntttsss 444...111 CCCllleeeaaannniiinnnggg IIInnnttteeerrrv

Important Safety Instructions This printer has been carefully designed to provide many years of safe, reliable performance. As with all types of ele

32 444...222 CCCllleeeaaannniiinnnggg ttthhheee PPPrrriiinnnttthhheeeaaaddd If print quality declines (symptoms include non-compliant bar co

33 3) Close the Cover and then Press the button several times until the cleaning card has been completely fed through the printer. Repeat if neces

34

35 555 TTTrrrooouuubbbllleeessshhhooooootttiiinnnggg 555...111 IIInnntttrrroooddduuuccctttiiiooonnn Occasionally, situations arise th

36 Light print on the right side of the label:  The printer’s cover is not latched down: Latch it.  The printhead is not properly aligned: Cal

A-1 AAA SSSpppeeeccciiifffiiicccaaatttiiiooonnnsss Physical Characteristics Dimensions RL3: 5.6” w x 7.6” h x 3.2” d (142 x 193 x 81 mm) RL4

A-2 Communications Serial Interface RS232, up to 460.8 kbps USB Interface 2.0 (full speed) Bluetooth Interface Supported versions: Version 2.1,

A-3 Software/Firmware • NETira CT Configuration Tool - complete printer set-up utility • Control Language Compatibility: - DPL, ZPL II®, CPCL, IPL

A-4

B-1 BBB WWWiiirrreeellleeessssss LLLAAANNN aaannnddd BBBllluuueeetttoooooottthhh SSSeeetttuuuppp BBB...111 IIInnntttrrrooodd

Agency Compliance and Approvals UL60950-1; 2nd Edition CSA C22.2 No. 60950-1-07 2nd Edition The manufacturer declares under sole responsibilit

B-2 BBB...222 SSStttaaatttiiiccc IIIPPP///DDDHHHCCCPPP SSSeeettttttiiinnnggg The printer can be configured to use a static IP or an dyn

B-3 BBB...333 IIInnnfffrrraaassstttrrruuuccctttuuurrreee///AAAddd---hhhoooccc SSSeeettttttiiinnnggg 1) Click on the ‘WIFI’ printer component

B-4 BBB...444 WWWiiirrreeellleeessssss LLLAAANNN SSSeeecccuuurrriiitttyyy SSSeeettttttiiinnngggsss The printer can be configured to u

B-5 B.4.2 WPA2-PSK w/CCMP 1) Click on the ‘WIFI’ printer component. 2) Click the ‘Click the WPA/WPA2’ radio button. 3) Change (or confirm) the

B-6 B.4.4 WPA2-Enterprise 1) Click on the ‘WIFI’ printer component. 2) Click the ‘Click the WPA/WPA2’ radio button. 3) Chang

B-7 B.4.5 WPA-PSK TKIP w/TKIP 1) Click on the ‘WIFI’ printer component. 2) Click the ‘Click the WPA/WPA2’ radio button. 3) Change (or confirm)

B-8 BBB...555 RRReeessseeettttttiiinnnggg ttthhheee PPPrrriiinnnttteeerrr In the event of a Wireless LAN communication problem (drop offs, ha

C-1 CCC UUUSSSBBB SSSeeetttuuuppp CCC...111 IIInnntttrrroooddduuuccctttiiiooonnn The printer can be connected to a PC or a handheld

C-2 CCC...222 PPPrrriiinnnttteeerrr CCCooonnnfffiiiggguuurrraaatttiiiooonnn Before attempting an USB connection the printer must first be

C-3 CCC...333 CCCooommmpppooosssiiittteee CCClllaaassssss IIInnnssstttaaallllllaaatttiiiooonnn Do not plug the USB cable into the compu

C-4 Step B: Windows Port Driver Installation: 1) Turn on the printer and wait until the “Ready” screen appears. The PC will then detect the printe

C-5 8) When prompted click “Continue Anyway” 9) Windows will now load the drivers to assign the necessary ports to the printer. 10) Click Finis

C-6 3) Select the “Install from a list or specific (Advanced)” radio button and then click Next. 4) Select the “Search for the best driver in

C-7 9) When prompted click “Continue Anyway” 10) Windows will now install the necessary files for the Windows printer driver. 11) Click Finish

C-8 CCC...444 CCCDDDCCC OOOnnnlllyyy IIInnnssstttaaallllllaaatttiiiooonnn Do not plug the USB cable into the computers USB port. If yo

C-9 8) When prompted click “Continue Anyway” 9) Windows will now load the drivers to assign the necessary ports to the printer. 10) Click Finis

C-10 CCC...555 PPPrrriiinnnttteeerrr CCClllaaassssss OOOnnnlllyyy IIInnnssstttaaallllllaaatttiiiooonnn Do not plug the USB cable into

C-11 Step B: Windows Printer Driver Installation: 1) The PC will launch the “Found New Hardware Wizard” again. 2) Select the “No, not this time” r

C-12 8) Select the driver that matches your model printer. (there may be multiple models listed) and then click Next. 9) When prompted click

RRReeefffllleeeccctttiiivvveee MMMeeedddiiiaaa CCCaaallliiibbbrrraaatttiiiooonnn LLLaaabbbeeelll

i CCCooonnnttteeennntttsss 1 Getting Started 1.1 Introduction ...

ii 4 Maintenance and Adjustments 4.1 Cleaning Intervals .......

1 111 GGGeeettttttiiinnnggg SSStttaaarrrttteeeddd 111...111 IIInnntttrrroooddduuuccctttiiiooonnn Congratulations on your RL3/4 printer pur