Datamax-oneil I-Class Operator’s Manual User Manual

Operator’s Manual

iv 7.2 Approved Media and Ribbon...100 7.2.1 Controlling Print Quality...

90 I-Class Warning Messages (continued) Warning Messages Displayed Message Description Action(s) LOW VOLTAGE The printer has detected a low op

I-Class 91 Fault Messages (continued) Fault Messages Displayed Message Description Action(s) CUTTER FAULT The printer has detected a cutter

92 I-Class Fault Messages (continued) Fault Messages Displayed Message Description Action(s) OUT OF STOCK The printer cannot detect media. Tr

I-Class 93 Fault Messages (continued) Fault Messages Displayed Message Description Action(s) REFLECTIVE MODE CANNOT CALIBRATEConsistently

94 I-Class Fault Messages (continued) Fault Messages Displayed Message Description Action(s) SCANNER FAULT The Scanner could not pass a bar co

I-Class 95 Fault Messages (continued) Fault Messages Displayed Message Description Action(s) TOP OF FORM FAULT The printer could not find th

96 I-Class 6.2 Hex Dump Mode Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL syntax errors, allowing a

I-Class 97 7 Specifications 7.1 General Bar Codes Code 39, Interleaved 2 of 5, Code 128 (subsets A, B and C), Codabar, LOGMARS, UPC-A,

98 I-Class Environmental Operating Temperature: 32 F – 100 F (0 C to 38 C) Storage Temperature: 0° F – 140° F (-17° C to 60° C) Humidit

I-Class 99 Printing (continued) Maximum Print Width: 4.10” (104.0 mm): I-4206, I-4208, I-4212 4.16” (105.7 mm): I-4308 4.10” (104.0 mm): I-4406

I-Class 1 1 Overview 1.1 About the Printer Congratulations on your purchase of an I-Class printer (hereafter referred to as “the prin

100 I-Class 7.2 Approved Media and Ribbon To achieve optimum print quality and maximum printhead life, DATAMAX-O’NEIL brand media and ribbons m

I-Class 101 7.2.2 Media and Ribbon Requirements Suggested applications are listed in the following table (and for specific information consult a

102 I-Class Dimensional Requirements are listed in the following table: EJICKABDHFGSide ViewTop View Media Dimensional Requirements Designator

I-Class 103 7.3 Serial Cable Requirements Wiring diagrams, suggested applications, and part numbers for serial interface cables are given in th

104 I-Class

I-Class 105 Appendix A Module Assignments Memory Module Designator Module Size Volatile* Location / Use D 1024 KB (default size) Yes Main lo

106 I-Class Available Speeds and Default Settings Printer Speed Ranges and Defaults* Speed Range Default Setting Model Function IPS MMPS IPS

I-Class 107 Appendix B Custom Adjustment Ranges Row, Column, and Present Adjust Ranges (in dots) Model Row Adjust Column Adjust, and Prese

108 I-Class

I-Class 109 Appendix C Menu Multi-Language Support The printer allows new menu languages and / or replacement of the Datamax-O’Neil provide

2 I-Class Standard Features I-Class Model Feature 4206 4208 4212 4308 4406 4604 Direct Thermal Printing X X X X X X Fan-Fold Media Handling

110 I-Class Creating a Menu Language:  Invoke Excel and open the gemmsglst.xls file. Excel opens the file and the following screen appears.

I-Class 111 C) Comments – This field can be modified with no effect.  When editing has been completed, highlight all of the columns you de

112 I-Class Contact Datamax-O’Neil Technical Support if problems continue (be prepared to provide the Gemmsglst.xls and the DPL download file that y

I-Class 113 Appendix D Configuration Files With application version 5.01 and above, the printer can save and restore complete printer settin

114 I-Class Follow the steps below to save a manually entered setup as a configuration file: Step Displayed Message Action Comment 1 READY Pres

I-Class 115 Appendix E Printer Driver and Port Setup Install the Printer Driver and Port software according to the host’s operating system.

116 I-Class Windows XP Driver and Port Installation (continued) 5 In the Printer Name or IP Address field enter the IP address of your printer. The

I-Class 117 Windows XP Driver and Port Installation (continued) 11 Click OK. 12 Select your printer from the list and then click Next. 13 Name

118 I-Class Windows XP Driver and Port Installation (continued) 17 If prompted with the "Digital Signature Not Found" window, click “Cont

I-Class 119 Glossary alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols. backing material The silicon-coated pap

I-Class 3 External Keyboard (specify voltage & country requirement when ordering) A portable terminal for stand-alone printing. External

120 I-Class DPI (dots per inch) A measurement of print resolution, rated in the number of thermal elements contained in one inch of the printhead (

I-Class 121 on demand An output regulator (i.e., the Present Sensor) that inhibits printing when a label is already present. preprinted media

4 I-Class RFID An integrated Radio Frequency Identification tag encoding and reading device with data capture capabilities, available for immediat

I-Class 5 Option Installations (continued) Option Recommended Installer Peel and Present Mechanism Operator Present Sensor Operator RFID-Ready

6 I-Class

I-Class 7 2 Getting Started 2.1 Unpacking the Printer The printer has been carefully packaged to prevent transit damage. (Inspect the contain

8 I-Class 2.1.1 Inspection After removing the packaging, check the contents of the shipment. The following items should be included: • Printer

I-Class 9 3 Setting up the Printer 3.1 Installation Interface and connect power to the printer: A. Place the printer on a firm, level surfa

10 I-Class 3.1.1 Communications Following power-up (or after a period of inactivity), interface port selection occurs automatically upon detection

I-Class 11 3.2 Media Loading Load media according to its type: A. Raise the cover. B. Rotate the Printhead Latch then raise the Printhe

12 I-Class 3.2.1 Loading Roll Media A. Slide the Roll Media onto the Media Hub until it reaches the Backstop. Roll MediaMedia GuideBackstopMedia

I-Class 13 E. If using thermal transfer media, load ribbon (see Section 3.4); otherwise, go to Step F. F. Lower the Printhead Assembly and rot

14 I-Class B. Route the Media under the Media Idler (also, if equipped over the Internal Rewinder; and, if through the Rear Media Slot, over the M

I-Class 15 3.3 Media Sensor Adjustment The Media Sensor detects media presence, and top-of-form (except when using continuous stock). Adjust th

16 I-Class 3.4 Ribbon Loading The Thermal Transfer Option type determines the applicable ribbon type [Coating Side In (CSI) or Coating Side Out

I-Class 17 Removing Used Ribbon When the Ribbon Roll is depleted, pull the empty core from the Ribbon Supply Hub. Grasp the used roll on Ribbo

18 I-Class

I-Class 19 4 Using the Control Panel 4.1 Operation The Control Panel is composed of a display, indicators, and mode-dependant keys for easy

Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corpor

20 I-Class 4.1.2 Ready Mode: Normal Operation (Ready Light ON)  The PAUSE Key temporarily suspends printing, and pressing it again returns no

I-Class 21  The ESCAPE Key moves through previous menu levels to Ready Mode.  The TEST Key terminates printing then restores Menu Mode

22 I-Class 4.2 The System Menu The MENU Key accesses seven system branches: • MEDIA SETTINGS • PRINT CONTROL • PRINTER OPTIONS • SYSTEM

I-Class 23 Displayed Message Details MENU MODE The Menu Key has been pressed, where: ENTER PASSWORD 0 0 0 0 Requires entry of the corre

24 I-Class Media Settings (continued) Menu Item Details SENSOR TYPE Selects the Top Of Form (TOF) sensing method used to determine the leading ed

I-Class 25 Media Settings (continued) Menu Item Details PAUSE ON RIBBON LOW Sets the printer to pause when the RIBBON LOW DIAMETER setting is

26 I-Class 4.2.3 Print Control The Print Control menu contains print quality, throughput, formatting, and custom setup functions: Menu Item Det

I-Class 27 Print Control (continued) Menu Item Details PRESENT DISTANCE Sets the label stop position, where: 0.00in (0 - 4.00) Is the label

28 I-Class 4.2.4 Printer Options The Printer Options menu contains module, file-handling, and option functions: Menu Item Details MODULES Con

I-Class 29 Printer Options (continued) Menu Item Details CUT BEHIND Allows a number of small labels to queue before a cut is performed, increas

Agency Compliance and Approvals C US Listed UL60950 Information Technology Equipment C22.2 No. 950-M93 EN60950 For 230 Volt Operation

30 I-Class Printer Options (continued) Menu Item Details BARCODE COUNT Specifies a number of bar codes per label and generates a fault when the n

I-Class 31 Printer Options (continued) Menu Item Details RFID Controls the RFID operation, where: RFID MODULE Sets the mode of RFID operatio

32 I-Class Printer Options (continued) Menu Item Details DSFID LOCK Locks the DSFID value, where: DISABLED Is not protected. ENABLED Is wr

I-Class 33 Printer Options (continued) Menu Item Details KILL CODE Code to permanently deactivate the tag, where: 00 00 00 00 Is the code,

34 I-Class Printer Options (continued) Menu Item Details RETRY ATTEMPTS Sets the number of retry attempts, where: 3 (0 - 9) Is the retry co

I-Class 35 Printer Options (continued) Menu Item Details START OF PRINT Selects the type of input signal required to initiate printing, where:

36 I-Class Printer Options (continued) Menu Item Details BACKUP LABEL Positions a presented label for printing (provided the PRESENT DISTANCE set

I-Class 37 System Settings (continued) Menu Item Details INTERNAL MODULE D Allocates a number of 1KB memory blocks for internal Memory Module D

38 I-Class System Settings (continued) Menu Item Details MEDIA COUNTERS Provides a recorded count of inches printed and time; where: ABSOLUTE COU

I-Class 39 System Settings (continued) Menu Item Details UNLOCK FEATURE 0 0 0 0 0 0 Unlocks a corresponding feature with the entry of the corre

Important Safety Instructions The exclamation point within an equilateral triangle is intended to alert the user to the presence of important o

40 I-Class System Settings (continued) Menu Item Details PEEL MODE Allows the SOP signal to initiate (via GPIO option) the feeding of the labels,

I-Class 41 System Settings (continued) Menu Item Details AUTO Identifies then activates the appropriate emulation parser for the data.  Note

42 I-Class System Settings (continued) Menu Item Details MODE Repositions media, where: DISABLED Moves media only when the next label is ready

I-Class 43 System Settings (continued) Menu Item Details FAULT HANDLING Determines the label disposition and user action if a fault occurs,

44 I-Class System Settings (continued) Menu Item Details VOID DISTANCE Sets the distance to print VOID on a faulted label, where: 0.50in (1

I-Class 45 Communications (continued) Menu Item Details 9600 BPS 19200 BPS 28800 BPS 38400 BPS 57600 BPS 115000 BPS 1200 BPS 2400 BPS 4800 BPS

46 I-Class Communications (continued) Menu Item Details SERIAL PORT D Controls the RS-232 communications settings for optional Serial Port D;

I-Class 47 Communications (continued) Menu Item Details WLAN ADHOC? CANCEL KEY = YES Restores the WiFi defaults and initiates infrastructure mo

48 I-Class Communications (continued) Menu Item Details SNMPTRAP DESTINATION Specifies the SNMP Trap Address, where: 000.000.000.000 Is the a

I-Class 49 Communications (continued) Menu Item Details MTU Sets the Maximum Transmission Unit packet size, where: 01500 (512 - 65515) Is t

50 I-Class Communications (continued) Menu Item Details SET FACTORY DEFAULTS Returns the NIC to factory-programmed values, where: SET FACTORY D

I-Class 51 Communications (continued) Menu Item Details HEAT COMMAND Determines how a host software Heat command is handled, where: ENABLED

52 I-Class Communications (continued) Menu Item Details MAX LENGTH COMMAND Determines how a host software Maximum Label Length (<STX>M) com

I-Class 53 4.2.7 Diagnostics The Diagnostics menu contains testing functions: Menu Item Details HEX DUMP MODE Allows raw code received from t

54 I-Class Diagnostics (continued) Menu Item Details LOOPBACK Not Supported PRINT SIGNAL INFO Prints signal names, pin assignments, setting

I-Class 55 Diagnostics (continued) Menu Item Details SENSOR READINGS Displays A-D sensor values (0 – 255), where: THR TRAN RIBM 24V  12

56 I-Class 4.3 The Test Menu The TEST Key accesses six resident format selections that are printed at selected heat and speed settings (see Sect

I-Class 57 4.3.3 Ribbon Test Label The Quick Ribbon Test Label can be used to verify thermal transfer functions. 4.3.4 Validation Label

58 I-Class

I-Class 59 5 Operating, Adjusting and Maintaining the Printer 5.1 Displayed Messages During operation the printer (when not in Menu or Test M

i Contents 1 Overview...1 1.1 About the Printer...

60 I-Class Prompts and Condition Messages (continued) Displayed Message Description Action DISPLAY CONTRAST The MENU Key is being pressed and hel

I-Class 61 Prompts and Condition Messages (continued) Displayed Message Description Action SYSTEM INITIALIZINGThe power switch has been turne

62 I-Class Three samples are required: • Empty: Nothing in the sensor. • Gap (or Mark): The media liner, notch, or reflective mark in the sen

I-Class 63 Standard Calibration (continued) Step Action Displayed Message Comment 7 Proceed according to your media: Die-cut – remove a la

64 I-Class Standard Calibration (continued) Step Action Displayed Message Comment 9 Observe the LCD. GAP MODE CALIBRATION COMPLETE Or, for ref

I-Class 65 5.2.2 Advanced Entry Calibration Advanced Entry is the alternate calibration method for special-case media types. In the procedure, s

66 I-Class Advanced Entry Calibration (continued) Step Action Displayed Message Comment 7 Press the Key. Place the label under the Sensor Eye

I-Class 67 Advanced Entry Calibration (continued) Step Action Displayed Message Comment 10 Proceed according to your media type: Die-cut

68 I-Class Advanced Entry Calibration (continued) Step Action Displayed Message Comment 11 Press the Key to increment the Gain Number then press

I-Class 69 Advanced Entry Calibration (continued) Step Action Displayed Message Comment 14 a) Place the media in the sensor. Record the reading

ii 4.1.3 Menu Mode: Configuration ... 20 4.1.4 Test Mode: Printing Test Labels ...

70 I-Class Advanced Entry Calibration (continued) Step Action Displayed Message Comment 17 After all entries have been made, press the Key to ba

I-Class 71 5.4 Printhead Assembly Adjustments Mechanical adjustments ensure consistent print quality across a wide range of media types and siz

72 I-Class Example 2 – Correct adjustment produces a complete image, with even print contrast across the label.  Note: Under-adjustment can

I-Class 73 C. Equally turn each Adjustment Screw counter-clockwise until the burn line is positioned past the platen roller apex. Print a Validat

74 I-Class C. With the printhead locked in the down position, loosen the Printhead Mounting Screw (it will remain in the assembly). D. Rotate

I-Class 75 5.6 Maintenance The following list and table detail the recommended items, techniques, and schedules to help you safely and effecti

76 I-Class 5.6.1 Cleaning the Printhead CAUTION NEVER use a sharp, hard or abrasive object on the printhead. If print quality declines the typi

I-Class 77 B. Move media (and ribbon, if present) away from the printhead, as necessary. Using a cotton swab moistened (not soaked) with isopropy

78 I-Class 5.6.2 Cleaning the Platen Roller CAUTION NEVER use a sharp object to clean the Platen. Grit, adhesive, and ink buildup can cause a

I-Class 79 5.6.3 Cleaning Interior and Exterior Surfaces Interior Surfaces – Turn OFF and unplug the printer. Remove all media. Then, using a sof

iii 5.3 Reset Methods ... 70 5.3.1 Soft Reset...

80 I-Class 5.7.1 Updating from Ready Mode Application Version 2.091 (or greater) Update Procedure Step Displayed Message Action Comment(s) 1 RE

I-Class 81 5.7.2 Updating from Download Mode Application Version 2.08 (or less) Update Procedure* Step Displayed Message Action Comment(s) 1 B

82 I-Class 5.7.3 Possible Problems The following is list of possible error messages when downloading updates: Application Update Error Messages

I-Class 83 5.8 Boot Loader Updates The printer stores its Boot Loader program in Flash memory on the main logic card. As available, updates can

84 I-Class

I-Class 85 6 Troubleshooting 6.1 Problem Resolution When a problem is encountered, the information in this section will help resolve it.

86 I-Class General Resolutions (continued) If experiencing this problem… Try this solution… Erratic media movement: The printer may require a calib

I-Class 87 General Resolutions (continued) If experiencing this problem… Try this solution… The LCD is off, but indicator lights are illuminated:

88 I-Class General Resolutions (continued) If experiencing this problem… Try this solution… Nothing happens when printing from your software progra

I-Class 89 6.1.2 Warning and Fault Messages The printer displays messages when the possibility of a problem or an actual fault occurs. Dependin